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01227 274359

 

42 Oxford Street, Whitstable, Kent CT5 1DG
Mon-Sat: 9am-5pm

 
laundry cookers cooling repairs service customer feedback  

Covering

  • Whitstable
  • Herne Bay
  • Canterbury
  • Faversham
  • and surrounding areas.

appliances for sale

Advance The Electrical Specialists are a small family run business, which have been trading in Whitstable and the surrounding areas for over 23 years.. more

Proud to be a Which verified Trusted Trader

euronics partner

From our Whitstable shop
We supply all the major brands for both Freestanding and Built-In appliances, such as Washing Machines, Dishwashers, Fridges, Freezers, Tumble Dryers, Electric and Gas Cookers, Ovens and Hobs, Small Appliances, Vacuum Cleaners and Electric Fires. Our guarantee/warranties are not insurance backed.

 

Customer feedback

 

 

11th July 2016
"My fridge-freezer broke down in the middle of the last heatwave (begin July) I was desperate! and went to Advance Electrical to ask what i could do, dreading i'd need to buy a new one or pay loads to fix it ...Michael, who works there, was busy working but downed tools to help me - he advised me to turn everything off for 48 hours and 9 times out of 10 this should solve the problem in hot weather.How grateful am I - it worked Michael ! HUGE THANK YOU. No call out charge, no fee, just pure kind customer service. What a great company! i trust you more than ever now"

Selina

 

18 Nov 2014
"I was completely overwhelmed by your excellent service...you can be sure I will be buying from you again"

Ms Chappell

 

1st Feb 2017
"Thank you so much for your wonderful service...we are lucky to have you in Whitstable"

Ms Spencer

 

25th November 2016
"Just wanted to say how pleased my mother was with the Bloomberg washing machine...impressed how quickly they [fitters] changed over her new machine...BRILLIANT SERVICE"

Mrs Foad

 

20th December 2016
"big thank you to the two gentlemen who delivered my new washing machine and tried to unblock a pipe"

Mr Slater

 

28th June 2017
"thank you for all your help and support"

Mr Mrs Johnson

 

8 June 2016
"Thank you. I know the team here will keep the orders coming as you offer a great service to us."
Cornelia Wilson. Property Manager. Martin & Co Canterbury

 

10 December 2015
"This is just a note of thanks - I apologise for not having written sooner. Last Saturday morning you fitted a new integrated fridge/freezer at my home in Canterbury, by the West station. I just wanted to say thank you to your chaps, they did a super job in fitting it and I am very pleased with the model. I am very impressed by the professionalism that has made this a trouble free experience, I have even already received the extended warranty. Thank you so much."
Debbie Ardley

 

29 October 2015
"I just wanted to say what a wonderful service your company provided. I have been really enjoying the washing machine which is really a great machine and almost can't believe how your company sorted it all out so quickly and so efficiently. Please pass on my thanks to the team who made it happen."
Angela Scott

 

21 October 2014
Euronics Facebook page
"May I say how wonderful Steve and the team are at your Whitstable store. Unbelievable service and wonderful manners! They have converted us from using the big stores to now always trying Advance Euronics in Whitstable FIRST! Thank you"
Dee Cartwright

 

18 November 2013
"Hi, Just wanted you to know how pleased my Mother was with the Bloomberg washing machine that i purchased from you on Saturday. I would like to Thank you, to who ever took the call and the delivery lads for a first class service.I see the washing machine in your shop and admired the price and appearance, on thinking "yea when my machine gives up the ghost i am never able to get such a bargain" as you had within your shop on Saturday, then having just got home i had a call from my Mother to say her washing machine went up in smoke. I immediately phoned your shop where the guy talked me into the most suitable machine and allowed me to pay C.O.D with out even eyeballing me, then offered to deliver within 1/2 hour. My Mother was impressed how quick they changed over to her new machine, AND took the time to check it was working, and gave instructions how to use it , and the icing on the cake was they even disposed of the old machine. WHAT MORE COULD WE ASK FOR! BRILLIANT SERVICE, YOU TURNED A SATURDAY HEADACHE IN TO A NO PROBLEM ISSUE. Thank you once again for the excellent service."
A. Foad

 

 
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SM and AB Marley trading as Advance the Electrical Specialist
Partners Mr S. M . Marley & Mrs A.B.Marley. 
All appliances covered by 1,2,3 0r 5 year guarantees, stated on invoices at time of purchase. Governed by English law.
Quotations will be given on all repairs, and no repairs shall take place without the customers agreement.

Complaints 
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Ombudsman Services Ltd for dispute resolution.
In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact Which? Trusted Traders in the first instance on 0117 981 2929. 

Please address all enquiries or complaints for the attention of Mr S.M .Marley. 
Contact email address enquiries@advanceelectricalswhitstable.co.uk.
VAT No 509 7072 40.

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